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Coronavirus (COVID-19) Update

17th March 2020
Coronavirus (COVID-19) Update

Update 9th November 2020


Following the announcement by our Prime Minister on Saturday 31st October, we would like to confirm that we will continue to be open for business and are here to help.
 
We will continue to adhere to the social distancing guidelines and offer a paperless system; however if you do require a copy of your tickets please do not hesitate to call the office and we will email them over.

During this difficult time please be assured that as a business we already have infrastructure in place to be able to continue to support you and your sites supply needs.
 

Update June 22nd 2020

Our sites are now open to the public. We're pleased to welcome you back to pick up collections and have all necessary safety precautions in place. 


Update 17th March 2020

As the risk of coronavirus (COVID-19) has increased, we wanted to let you know of the recent steps MB Wilkes has taken to help reduce the transmission and safeguard our employees and customers. These most recent actions went into effect on 17th March 2020.

In the current environment, the health and safety of our employees and customers is our greatest concern so we have upgraded our actions with specific steps to account for the increased risk level of COVID-19.

To reduce the risk of transmission, while delivering or collecting materials we are implementing a temporary change to the POD signature requirements. A delivery/muckaway ticket will still be issued but we will ask for the recipient’s name and write it in the relevant place ourselves. Customers using the quarry will also be asked to refrain from signing and we will enter your name for you.

Where possible, we ask that all customers pay by card to minimise contact with cash.

 

We politely request that if you are experiencing any symptoms, that you don’t enter the premises and risk spreading the infection to other customers and employees.

We have anti-bacterial spray at reception and would request you use this when entering the office. We have also increased our cleaning efforts within the office to reduce the chance of transmitting COVID-19 as much as possible.

This is a challenging time for everyone, and the situation is changing daily. At MB Wilkes we are committed to maintaining our business operations and ensuring you continue to receive the highest quality service with minimal disruption. We will continue to update you as more information becomes available.

We’d like to take this opportunity to thank you for assisting us in our efforts to reduce the spread of the virus and for your continued support. If you have any questions regarding our new processes, please contact us on 01258 857465.

 

We're following all guidelines set out by the government, you can stay up to date by visiting the acas website.

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